What is your rate for On-Site services?

Since we opened several years ago we have been providing expert services at the right price to minimize your downtime and get you up and running without requiring multiple visits for the same issue which is common with other service providers.

• Every on-site service offers a "no non-sense" 90-day limited warranty, and an "on-site diagnostic only charge if no repair" policy (see related FAQ)
• We match any advertised and/or published labor rates and written repair estimates on comparable services from other local repair shops or retail chains.
• Our standard on-site rate is $80 for the first hour, then $30 per additional 1/2 hour.
• On-site problem diagnostic or minor problem repair that require less than 30 minutes of service is $50.
• For repairs that are estimated to take over 2.5 hours ($200) we recommend allowing us to take the computer to our shop to complete repairs or to enable remote support to complete the service remotely at a lower rate. If we pick up your equipment there will only be a $30 pickup/delivery charge and repairs will be billed at carry-in rates ($60/hr). If we enable remote support and complete repairs remotely you will ve billed at remote support rates ($30/half hr).

Call 281-404-5598 for details.